How do I download or delete my data?

Log in to your account, go to Settings > Privacy & Data, and select 'Download My Data' or 'Request Deletion'. Alternatively, email support@mustang88.xyz with your account ID and the request. We respond within 14 days.

Reference

How We Protect Your Privacy at mustang 88

When you open an account with us, your personal details—from your DANA or OVO deposit info to your account credentials—stay encrypted and secure.

Account data encryptedPayment details protectedWithdrawal verification loggedNo third-party sharingAudit trail for access

Explore the Lobby Read FAQ

What We Collect and Why

mustang 88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number, and bank or digital wallet details when you register and deposit. That information lets us verify your identity, process your DANA, OVO, GoPay or QRIS payments, and send you withdrawal confirmations. We also log your login times, game activity,

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and device type so we can detect unusual account behaviour and keep your balance secure. Where local law permits, we may retain transaction records for up to seven years for regulatory compliance. Your data never leaves our secure servers without your explicit action—such as a withdrawal
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request or support ticket. Contact our support team at [email protected] if you want to review what we hold on your account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT ANYTIME

How to Contact Us About Your Privacy

Team online

Email Support

Write to [email protected] with your account email and privacy concern. Our team replies within 24 hours, weekdays and weekends.

Live Chat

Open the chat widget inside your account lobby. Available 07:00–23:00 Jakarta time, seven days a week. Our agents handle data requests, access inquiries and account security.

Account Settings

Go to Settings > Privacy & Data inside your account to view your stored information, download your data, or request deletion where local law permits.

SECURITY & ACCESS

How We Keep Your Account Safe

Password & Authentication

Your login password is hashed before storage—we never see the plain text. Enable two-factor authentication in your account settings to add a second layer of protection to every withdrawal.

Cookie & Tracking Practices

We use session cookies to keep you logged in across the lobby. Analytical cookies help us spot login anomalies and fraud patterns. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention

Closed accounts have their personal data anonymised after 90 days, except for transaction records kept for regulatory requirements. Active accounts retain data only as long as needed for account operations and legal obligations.

Payment Data Handling

DANA, OVO, GoPay and QRIS tokens are stored in isolated, encrypted vaults separate from your account profile. We never see your full card or wallet number—only the last four digits appear in your transaction history.

Third-Party Access

We share account data only with payment processors, fraud-detection systems, and where local law requires. No marketing partners, data brokers or advertisers get your contact details without your written permission.

Your Data Rights

You can request a copy of your data, correct inaccuracies, or request deletion by emailing [email protected] with your account ID. We respond within 14 days or explain why deletion cannot occur.

Privacy Policy – Your Questions Answered

No. Payment credentials are routed directly through encrypted channels to DANA, OVO, GoPay and QRIS themselves. We only store a token that confirms your wallet is linked. We never hold or view your payment app password.

Your personal details are anonymised within 90 days of closure. Transaction records stay on file for seven years where local law requires. You can request earlier deletion by contacting [email protected].

Only our support and fraud-prevention teams can view your data when you submit a request or a security alert triggers. Depends on local law whether we must retain access logs. Your deposit and withdrawal history is yours alone to view in Settings.

We do not sell personal data. Payment processors and fraud-detection vendors access only what is necessary to process your withdrawal or detect suspicious logins. Marketing and analytics partners see only anonymised, aggregate data.

Log in to your account, go to Settings > Privacy & Data, and select 'Download My Data' or 'Request Deletion'. Alternatively, email [email protected] with your account ID and the request. We respond within 14 days.

Yes. The app uses the same encryption as the website. Your login, payments and account balance are protected by industry-standard TLS 1.3 security across all devices.

We log the event and may temporarily restrict withdrawals pending verification. We'll email you immediately. Contact our support team to confirm your identity and unlock your account within hours.

How We Protect Your Privacy at mustang 88

How to Contact Us About Your Privacy

Email Support

Live Chat

Account Settings

How We Keep Your Account Safe

Password & Authentication

Cookie & Tracking Practices

Data Retention

Payment Data Handling

Third-Party Access

Your Data Rights

Privacy Policy – Your Questions Answered

01 Can mustang 88 see my DANA, OVO, GoPay or QRIS password?

02 What happens to my data if I close my account?

03 Who can access my account information inside mustang 88?

04 Does mustang 88 sell my data to other companies?

05 How do I download or delete my data?

06 Is my data safe if I play on the mustang 88 mobile app?

07 What happens if mustang 88 suspects suspicious account activity?

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